Elevating Guest Experience Through Tech and Design ft. Joe Young

December 17, 2025 00:36:11
Elevating Guest Experience Through Tech and Design ft. Joe Young
The Short Term Show
Elevating Guest Experience Through Tech and Design ft. Joe Young

Dec 17 2025 | 00:36:11

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Show Notes

On this week's episode, Avery is joined by Joe Young, an Austin-based luxury short-term rental operator and co-founder of SPRKhost. Joe shares how he and his wife began with a Lake Travis vacation home in 2017 and ultimately turned their primary residence into a single property grossing nearly $500,000 a year. He breaks down how they expanded to managing 20+ high-end listings, the power of combining neighboring properties into mega-listings, and why Austin’s STR “crash” is really a market correction shaped by permitting, density rules, and growing competition. Joe also reveals his new venture, ExperiHaus, a TV-based guest-experience and revenue platform designed to help hosts elevate their brand and earn additional income.

How to connect with Joe:

https://sprkhost.com/
https://experihaus.com/ 

How to connect with Avery:

The Short Term Shop - https://theshorttermshop.com/
Short Term Shop Plus - stsplus.com
Follow Avery Carl on Instagram
Follow Avery Carl on TikTok
Join the Short Term Shop Facebook group
Check out the Short Term Shop on YouTube

 

For more information on how to get into short term rentals, read Avery’s books:

Smarter Short Term Rentals - Buy it on Amazon
Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties Buy it on Amazon


Production done by Outlier Audio

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Episode Transcript

[00:00:05] Speaker A: Welcome to the Short Term Show. The show about short term rentals and long term wealth with real property owners. [00:00:13] Speaker B: Hosting real properties who are crushing it in the vacation and short term rental space. [00:00:19] Speaker A: And here's your host, Avery Carle. [00:00:29] Speaker C: Hey, y'. [00:00:29] Speaker B: All. [00:00:29] Speaker C: Welcome back to another episode of the Short Term Show. Thank you very much for listening, enjoying spending another week with y'. [00:00:36] Speaker B: All. [00:00:37] Speaker C: And today we've got a very cool guest. We have Joe Young. He is out in Austin and if you're a subscriber on our YouTube channel, you might have seen his properties. Last summer, I went and did a video tour of his properties in Austin. They're right next door to each other and they make a ton of money. I'm going to let him tell you all about it though, and not myself. So how's it going, Joe? [00:01:02] Speaker B: It's going pretty well. [00:01:04] Speaker C: Awesome. Thanks for being on. [00:01:06] Speaker B: Yeah, no, it's great to. Great to see you again, Avery. Really enjoy the show and so many great insights you guys are given every, every week. [00:01:15] Speaker C: Oh, well, thank you very much. Here we do. Doing the best we can, just like anybody. Sorry, my mic's doing something weird. All right, so. So, Joe, first let's talk about how you got into short term rental investing. So you're out in Austin and I just want to hear about, you know, how you ended up being a short term rental investor. [00:01:36] Speaker B: Absolutely. Yeah. It's my wife and I, you know, Rachel, she's the CEO and really the face of the organization, face of the. With the guest experience. But our start was we decided to buy a lake house on Lake Travis to have memories with our two kids. You know, we've got two boys now, 13 and 10, and thought, hey, this would be a lot cooler, you know, than some mutual fund. We can actually, you know, have a, have a place, enjoy it and then rent it, you know, when we're not using it to help pay for it. So that was in 2017 that really kind of got the ball started. That was, you know, a pretty great success. We've had some incredible memories there. And then, you know, the property was, was doing well. And then in 2022, we decided to expand that. We actually, we're living in a home that's, you know, has fabulous views of downtown Austin with a pool. And it really was, you know, kind of what we thought is the ultimate Austin experience. You could literally smell, smell, you know, the, the faint smell of Terry Black's barbecue. So the full experience for Austin. And so what we did with that is we, we refinanced that house and used that money to buy another home that we now live in. And then that home became our, our second rental that we own and operate. [00:03:12] Speaker B: And you know, that was, you know, it's probably one of the best performing homes in Austin. IT grosses nearly $500,000 in revenue for that particular home. And then, you know, our neighbor. [00:03:27] Speaker C: 500,000 in revenue for one property. [00:03:31] Speaker B: One property. Yeah. [00:03:32] Speaker C: My goodness. So tell me a little bit or. I know, but because I cheated, I've already been in your house. But tell the listeners a little bit more about this house. So what kind of house in Austin and where. [00:03:45] Speaker C: That kind? [00:03:46] Speaker B: Well, number I, it's, it, it is a big number and you know, so it's a, it's a five bedroom, four bath home. You know, so it's, you know, not this huge mansion. But the location is key. Right? It's right above Terry Black's barbecue. You know, you're, you know, you're one street back from Barton Springs Road, which has, you know, tons of great restaurants and food trucks and has unobstructed views of downtown. Of course we had to put a pool in to enjoy those great views. And so the setup, I mean, you know, we, we bought the home already built. You know, we put the backyard in and then as we were, you know, preparing it to be a short term rental, we, we converted the garage to kind of a multi use space. There's sort of a bunk room, there's a little bit of a gym and there's a game room. You know, we've got some videos, a ping pong. So really kind of, you know, really well used multi space there, which has enabled us to kind of increase the, you know, the occupancy up to 14 folks in that home. So it's, you know, we, we sell the experience for the home. You know, I kind of mentioned, you know, it's the Austin ultimate experience. You know, we, we provide concierge services. [00:05:12] Speaker B: You know, private chefs, grocery delivery in room massage. You know, so we try to treat it like a five star resort. [00:05:23] Speaker B: And you know, I think that's what guests are looking for. You know, they're, they're, they're not just looking for four walls and a roof. They want the full experience. And if you can bring that and make it easy for, you know, that, that person who's probably planning the whole trip for their, their group, you know, I like to say, you know, make it easy for them to be the hero of their crew. Right, because they're, you know, it's going to fall on somebody to make this, this experience when they're in Austin. Great. And so if you can make that accessible for them, then you know that, that's great. So yeah, it's. [00:06:01] Speaker B: It'S been, it's been quite a, it's been quite an experience. We bought that home in 2014. [00:06:08] Speaker B: And so we paid very little for it. And then the Austin market obviously has expanded and so that's why we were able to kind of, you know. [00:06:19] Speaker B: You know, do the refinance and you know, kind of some creative financing there to, to turn that into a revenue generating asset. [00:06:31] Speaker D: This episode of the Short Term show is brought to you by the Short Term Shop. If you're interested in buying a short term rental in one of the top vacation markets in America, just go to the Shorttermshop.com and click Get Connected with an Agent. If you purchase a home with the shop, you'll have access to all of our client only benefits such as training on how to manage your short term rental. So we'll teach you everything you need to know from how to set up your Airbnb and VRBO listings to how to use the property management software that you'll need to streamline your business all the way down to helping you source your local boots on the ground. Like cleaners, handy people, et cetera. We've taught thousands of people just like you how to buy and manage their vacation homes from anywhere in the world. So head on over to theshortermshop.com and click Get Connected with an Agent to get started. I do have to mention that we're brokered by expensive or else I get in trouble. We'll see you guys over there. [00:07:22] Speaker C: I love this. So it's, it's basically right in the, the heart of Austin. You've got a view of downtown, you've got a pool, five bedrooms plus a game room type flex area. So do you have any idea, I know this is a totally loaded question. What you would pay to get a property like this today? [00:07:41] Speaker B: You know, I think so. As, you know, real estate in Austin, you know, we saw a huge run up. We've seen some, we've seen some depreciation in prices. I think it's, you know, in some ways the view is, is priceless. You know, there aren't that many of those types of, you know, with the location and the view. But I would say it's, you know, probably three and a half million at this point. Yeah. [00:08:14] Speaker C: All right, so guys, I think this is a really good example of time in the market. And I think so many people, especially when they get into short term rentals, they think, oh, I'm gonna pull this slot machine and I'm gonna quit my job next year. And it took over 10 years for you to appreciate to that three and a half million mark. And I think that that's much more realistic than what we've seen, you know, in the past few years with the COVID boom and then the COVID correction. You know, you can't expect to, to appreciate 50 or 100 or 200 in, in like a two year period. So I think that that's a really good call out. That best time to buy real estate was always yesterday. But second best time is today. [00:09:02] Speaker B: Absolutely. It's always. Yeah, I always say, you know, it's not timing the market, it's time in the market and you, you hit it. [00:09:11] Speaker C: All right, so you also manage the property next door, right. And you run these two things, kind of like one big property. [00:09:20] Speaker B: That's right. So. [00:09:24] Speaker B: Our first home that we started managing that wasn't ours was our neighbor's house. You know, they saw some of the success, they wanted to downsize a little bit. You know, their kids were getting a little older and so they had this four bedroom home. [00:09:40] Speaker B: And so they asked us to manage it and they actually had a couple other homes. And now today we have a little over 20 listings in Austin, all kind of focused on that higher end luxury market. You know, we want four bedrooms plus with a pool and, you know, kind of centrally located. Of course, we've got our lake house. We've got a couple in the hill country which are also, which are also nice. But most of that is in the, you know, that, that south, you know, downtown Austin area and in Westlake. But yeah, we do this kind of combo, this double listing in a couple different areas. We actually just launched one in the Zilker area where we had a, we had a unit or five bedroom home, you know, the neighbor and this kind of. I'll get, I'll get more to your question there. But this has been sort of a reoccurring theme with Spark Host and my wife. Really. [00:10:40] Speaker B: It'S been word of mouth only, you know, and we're fairly selective in terms of, you know, who we want to work with. But we have, we had a, we had a homeowner there, there actually was a tree that, that went down. You know, on their property. Things happen as, you know, in the short term rental. That's the one thing you can, you know, that's the one constant that's the one guarantee always something will happen. It's how you deal with it. And you know, we were able to come in there, take care of things, you know, very promptly professionally. And that neighbor was, was like, hey, I'm actually thinking about renting my home out as a short term rental where we're going to be moving. And so, you know, so we've got that, that pair as well. But so in each one of those cases we, we rent them out individually, but then as a combined unit. So it's really three listings across two homes. And that just gives a lot of flexibility to. [00:11:43] Speaker B: The guests. If it's a bigger group, we're trying to cater to larger groups coming into Austin. Multifamily. [00:11:52] Speaker B: Multi generational type family friend groups, you know, things like that. So I think it's a really great way to add additional. [00:12:03] Speaker B: You know, additional units, additional. [00:12:08] Speaker B: You know, just options for your, for your guests. [00:12:13] Speaker C: Yeah, yeah, really. And I, I really like the idea of having the two separate listings and then one listing together as like a mega listing. And, and we, again, I'm cheating because I've already been in this house and interviewed you, but how much do you make on the one big listing per year on these two properties? [00:12:32] Speaker B: Yeah, it's, you know, it's been about 800 or so on the combined, maybe 850. You know, I had, you know, I think a couple years ago we touched 1 million. But you know, I think this year we're trending closer to those 800 numbers. And so I think, you know, it's, you know, again, it's, it fluctuates a little bit with the market. Last year we had the, the Eclipse. Right. You know, and it was, you know, so we had a huge April, obviously we always have a big March, big October with south by Southwest and ACL and Formula One. But so, yeah, it's, it's, it's a, it's a pretty meaningful amount of money. And a lot of that goes right back to our, you know, obviously, you know, close to half of that goes back to our, you know, our homeowners. [00:13:27] Speaker C: So I have a question on the Austin market as a whole. Actually, somebody commented on this on one of my, I think it was a Facebook post earlier where I had done some kind of post about like a beach market. And they came back, you know, it was just like a troll comment about why short term rentals don't work. And places like Austin have seen a huge crash in short term rentals. So I would like to hear, since that's fresh on my mind what your experience has been in terms of income. And would you call it a crash? Would you call it a correction or, you know, are people on the Internet just crazy? [00:14:03] Speaker B: Yeah, I think it's been a little bit of a correction, if you will. So it's like, I think, you know, Austin had essentially, you know, very tight regulations that no one was following. You know, a few years back then, basically no regulations. There was a, you know, fifth Circuit, you know, in New Orleans that said, hey, you can't discriminate based on where you live. So city of Austin was like, okay, well, we're not going to do that. More recently, they've come in with some regulations which I think are good, and I'll touch on those in a bit. But we definitely have seen a bit, you know, bit of a pullback in, you know, our average daily rents. You know, there's just an increase of, of, of of competition in Austin. You know, we have excess of about 10,000 units. And to put that in perspective, there's maybe 3,000 permits. That number is growing. And with the new Airbnb, you know, the new, new regulation kind of becomes, in a couple different steps here. Right now, we're in this period where Airbnb is remitting to the city of Austin the hospitality tax. Prior to that, if you are a licensed Airbnb, you're doing that. And all of our units have been licensed from, from the get go. We want to be, you know, compliant with regulations. But a lot, you know, literally thousands of other units were not licensed and they weren't paying that tax. Now everybody's paying the tax, and Airbnb and VRBO are really kind of taking that component. [00:15:46] Speaker B: Next year, there's going to be a density requirement, so you can't have two units within 1,000ft of each other. Of course, everybody's grandfathered in that has a license and that's stayed compliance and not a, not a nuisance to, to their neighbors. So, you know, that's the, you know, I think, I think those types of regulations, although maybe a little bit of, a little bit, you know, painful for some if you, if you, you know, don't have your homes in at that time, is going to be healthy for the overall market. But when I look at Austin, compared to many other markets out there, I think the average daily rentals are still relatively high. You know, I'm talking about our numbers here for these, these two homes. But, you know, we've got, you know, you know, there's many of our homes produce over 2, $300,000 a year in gross revenue. And again, these aren't giant mansions. I mean, they're, they're, they're newer homes, they're big homes, they've had pools. But, you know, these are homes that, you know, are 2500, you know, 3000, 3500 square feet. So they're not, they're not, they're not massive. [00:17:10] Speaker C: That's really interesting. That's a lot. That's a really high gross number. And what are those homes, if you have any idea costing to get into these days? [00:17:18] Speaker B: Probably, you know, obviously a pretty wide range there, but you know, to probably 2 million. [00:17:26] Speaker C: Okay. [00:17:26] Speaker B: 2.5. [00:17:28] Speaker C: Okay. [00:17:29] Speaker B: Yeah. So the, the combination. Yeah, so the high adr, you know, is nice, but there is, you know, these, these aren't, these aren't cheap homes either. So you know what, I mean, it, I, I get that. [00:17:43] Speaker B: You know, that, that, that challenge. [00:17:45] Speaker C: Yeah, yeah. And I mean, it's unrealistic for anybody to think, oh, I'm gonna go buy a, you know, a $500,000 house and make $300,000 a year. And I think that, you know, I would like for that realism to be a little bit more widespread among the short term rental community of, you know, real realistic numbers and realistic purchase prices. [00:18:06] Speaker B: Absolutely. You know, there's, there's the home and you know, obviously, then, then what do you do with it? Right. The, you know, what amenities do you build into it? I mentioned the garage. That, that's a big one. We were in Austin, Texas. It's hot here, you know, six months a year. So, you know, having some sort of water feature, you know, the pool, you know, if it doesn't have it, you know, maybe a cowboy pool is an alternative, you know, sort of a, you know, a swim spa or sort of some way to get into the water is really key and I think helps kind of separate yourself. You know, mentioned those 10,000, you know, Airbnbs or STR units in Austin. But you know, when you start looking at the dispersion of those, you know, the one bedrooms, the two bedrooms, the vast majority of, of the units are, are one and two bedrooms. And then, you know, three bedrooms is quite a bit Then, then when you start to look at four and five bedrooms and with pools, those numbers are much, much smaller. So you're, you're operating in a much smaller pool of competition. And again, I'm not trying to compete against a hotel where one person doing their business travel. [00:19:20] Speaker B: I want those larger groups or a family coming in for an event or just coming in to enjoy Austin. [00:19:30] Speaker C: Yeah, I think all of that is really good advice. Very realistic. And choosing your bedroom count and the type of property that you're buying based on what the level of competition is in that size is, is wise. [00:19:46] Speaker A: If you like what you're hearing, if you're picking up what I'm putting down, you can join me on a live weekly call to talk about your next short term rental or ask questions about the one you already have. I am live once per week on Zoom and would love to have you come and say hello. It's straight. That's strquestions.com come and join us. This episode is brought to you by short term rental listing Advice. Join this Facebook group and post your listing. To get advice from other hosts, including myself, on how you can improve your listing or just post your property so you can show off, join us at str listing advice.com that's str listing advice.com. [00:20:40] Speaker C: So let's switch gears real quick. So I'm actually headed to a conference here in a little bit. Gonna go stay at the Ritz Carlton in Miami and. [00:20:48] Speaker B: Nice. [00:20:50] Speaker C: Yes. And they do this at the Ritz Carlton. They also do do this at Disney World. When you check into the hotel, your name, it says welcome Avery on the tv. And there's different things you can do on the TV like order room service or do all these things. And you have kind of tapped into that space with a company that you started for the vacation rental space. It's called Expera House. Right? [00:21:15] Speaker B: That's right. Yeah. You know, I appreciate you bringing that up. It's been, you know, it's been a passion project, obviously, hearing about the experiences we've built for guests, you know, at Spark Host and we wanted to bring that same kind of level of experience, you know, to, to everyone, really. So Experie House is a, is. Is basically, you know, it's a TV technology where guest walks in, they're going to see their name. Welcome. You know, Avery, Carl, here's your itinerary. You know, here's, you know, here's concierge services. If you, if you want to book something, literally QR code right there, one of the first things everybody gets to or needs, right, is the WI FI code. Well, you know, QR code, you're on the WI FI instantly. And the nice thing about this, not only elevating, you know, it's white labeled. So, you know, you're going to put your host brand there, you know, right there on the tv. You can have your. [00:22:20] Speaker B: You know, other properties or a way to, you know, get on your, you know, mailing list and other, you know, basically getting them into your circle as a host. I think, you know, Airbnb is still, you know, obviously doing a lot of the heavy lifting for hosts. But I think the importance of building your own brand has never been more important. And then, you know, just that. [00:22:46] Speaker B: So, you know, that guest experience is kind of elevates and you know, we're talking about 10,000 STRs in Austin. You got to differentiate yourself, right? And this is one way you can do that without building a hundred thousand dollar pool. [00:23:02] Speaker B: So the guest experience elevated. But then for the host perspective, actually there's multiple sources of revenue generated for hosts. [00:23:13] Speaker B: If that TV's on, if they're watching television, obviously we have to deal with commercials. Those commercials are actually paying the host. So we're democratizing advertising. [00:23:28] Speaker B: In essence. [00:23:32] Speaker B: We're basically an advertising network or a TV network. So we're gonna have our own channels, you know, local, like Austin, we've launched in Miami and now we're going nationwide. And this is, this is also, you know, what we found is, you know, the STRs love it, but also hotels, those small boutique hotels where, yeah, they could go with an LG like the Bonvoy and Marriotts have, but those are actually. There's expensive hardware and there's a monthly fee and there's no revenue share on the back end. And honestly, I think just the user experience is kind of stale in those cases. But this is gonna be, it's super fresh and we've got some great content. And in addition to just the digital component, I think the one, probably the most interesting piece is we're actually offering through the brands, we're actually offering in home product placement. So in many of our Airbnbs, we provide gifts to the guests, especially those VIPs if they're coming in and they've spent thousands of dollars. You know, we're going to provide a, you know, pretty nice selection of things for them. [00:24:55] Speaker B: Right? And now, you know, through Expere House, we're actually able to get those products not only for free, but the brands are paying us and Experia House is sharing that revenue with the host. So it's for me, you know, sort of built around hosts for hosts, you know, for guests. And you know, it's kind of a no brainer. Again, no monthly subscription fees. There is a small tech fee, you know. Cause basically what it is, is, you know, our own. You can think of it as like A Google Chrome, Chromecast that plugs in the back, you know, of a tv. So if you have an HDMI jack, you can turn your television into a revenue source and a guest experience enhancer. [00:25:45] Speaker C: Wow, that's really cool. I love that they can order things like schedule things on the tv. [00:25:55] Speaker B: Yeah. [00:25:57] Speaker B: Really? What on the TV there'll be a QR code, they do that and then it's on the mobile experience. That way, you know, you're not dealing with the whole, you know, trying to, trying to log into your accounts on the television. But yeah, absolutely. So, you know, you know, mentioned some of those, those services and you can also put your own services, you know, so many larger hosts they already have like concierge, you know, or upsells and things like that. So it's, it's not that we're pushing our, we do have a network of folks. [00:26:36] Speaker B: Service providers, but you can also incorporate your own services that you're already offering guests but now. [00:26:46] Speaker B: On the television and of course you're sending this out in advance of their arrival. Guest books, you're going to say, hey, can't wait to see you in Austin. Let's, you know, let's make this experience one for the record books. You know, we've got, you know, you know, do you want to do a day on the lake, you know. [00:27:07] Speaker B: You know, private chef, you know, all, all of these things to really kind of elevate or just make it more convenient like pre arrival groceries, you know, not having to, you know, not the first, you know, couple hours of your, of your, of your vacation being like, okay, now let's go to the store and let's go to Costco and do all these different things, have that right there all put away in your, in your refrigerator and you know, in your pantry. [00:27:34] Speaker C: Well, what a cool product. That sounds awesome. And so you're available where at the moment? [00:27:40] Speaker B: Well, so everywhere. So you know, we had this model, we've kind of just changed our pricing model and really the goal of that was to, to spread it nationwide. Our launch sites have been in Austin and Southern Florida, two markets. [00:28:02] Speaker B: I love a great deal. And the other it's basically hey, where do we like to go? Okay, we like to go to Southern Florida, we like to go to Nashville, we like to go to Charleston, we like to go to Palm Springs, those markets like that. But I think it's kind of a two tier thing here a little bit in terms of the actual products, product in home placement, those are going to be more specialized in those bigger market hubs. But the, you know, the concierge piece, the tv, the advertising revenue, all of that can be nationwide. So we're really just starting to scale up and I'm super excited about it and I can't wait to. [00:28:47] Speaker B: Get, get your properties on there. Avery. [00:28:50] Speaker C: Yeah, me, I don't think I can wait either. That sounds, it sounds awesome. So how can, how can people find that if they are interested in maybe signing up? [00:29:00] Speaker B: Yeah, so there's. [00:29:02] Speaker B: Obviously, you know, website, experehouse.com I shared it. Maybe, maybe we can put that in the link with the podcast. But there's literally four hosts and you can set up a demo right there. There's a calendar feature where you can just pick a time and a date. Boom, set it up and we'll talk you right through it. [00:29:26] Speaker C: Awesome, awesome. So, Joe, thank you so much for coming on. So before we get to the last three questions that we ask all of our guests, is there anything that you feel would be good for our listeners to hear about your journey that we haven't covered yet? [00:29:41] Speaker B: I think for me, you know, I, you know, I'm one that, you know, is, you know, W2 worker. Right. And been able to use that as I've really started to, you know, expand my entrepreneurial journey, you know, maintain my W2 and, you know, continue to have that job as I've grown, you know, you know, in partnership with my wife and with Sparkos and in partnership with my great colleagues at Expere House. I've got two great partners. They're working full time on that and we've built an incredible team there. So I think having that consistency has been my superpower. Right. It's abled us to do things we probably wouldn't have been able to do, you know, if I was just, you know, you know, just on my own. [00:30:41] Speaker C: Okay, great advice. All right, so now we're gonna get to some more advice. Last three questions of the show. Kind of a rapid fire type scenario. So first question, what advice would you give 20 year old Joe if you knew then what, you know, now? [00:30:57] Speaker B: Oh, you know, I'd say be taking those calculated risk a little bit earlier, I think. I, you know, I'm, I don't want to age myself here, but, you know, I'm 47 now, really started this journey, you know, you know, less than a decade ago, I think earlier on. Right. Take those calculated risks early. [00:31:20] Speaker B: And I think that, you know, I think you just have much more flexibility and, you know, you know, time to recover if something doesn't work out. But I, that would be my, that would be my one. [00:31:36] Speaker B: One piece of advice, I think, for, for a younger me. [00:31:40] Speaker C: Good advice. And second question. What advice would you give a new short term rental investor who's looking to get started today? [00:31:49] Speaker B: You know, it, it just takes that one unit, right? I know there's an, there's just an overabundance of information, right? You can literally doom scroll or, you know, you can get on these podcast, you can learn, learn, learn, learn, but you've got to just go and do it. You know, I think you're going to learn on the job, learn, you know, learn through mistakes. Hopefully you don't make those mistakes again, but, you know, you just keep on. I think, I think that's the, you know, and start small, start with that one unit and kind of build from there. So I think that's, you know, don't, you know, time. The time is now, I think right now. You know, from my perspective, there's never been a better time to be an entrepreneur. You know, I think I'm even, you know, I've been, you know, I've been kind of dabbling, working on another, on yet another project. And I think, you know, technology is able to kind of help me be able to be much more productive, you know, to be able to do that. [00:32:56] Speaker C: All right, also good advice. And last question. What's your favorite book that's impacted your mindset? [00:33:02] Speaker B: Ooh. You know, we didn't talk about my background, but, you know, I come from an investment background. I'm a charter financial analyst. I've got, you know, 20, almost 24 years in investment management. So I gotta go with, you know, principles by Ray Dalio. And, you know, I think. [00:33:25] Speaker B: You know, sort of system thinking, being able to break a problem down and really thinking about. [00:33:35] Speaker B: You know, the importance of transparency and being, you know, being, being honest with yourself. So you're trying to make, you know, informed decisions with, with data, but, you know, you know, so I think, I think that's been one, you know, definitely one book that stands out. I think he's got a lot of books now, you know, that are a little bit more doom and gloom on the economy. But I really like that one because I think it really provided a great framework for how to think about, you know, this very multidimensional, complicated world we live in. [00:34:20] Speaker C: That's Ray Dalio. Anything by him is a great one, I think. [00:34:24] Speaker B: Yeah, he's, he's, he's pretty brilliant, I think so. [00:34:29] Speaker C: All right, Joe, so we're coming to the end of the show. If our listeners want to find you and follow you, maybe stay in one of your properties. How do they do that? [00:34:38] Speaker B: Well, spark. Host.com it's sprk host.com the spark piece. We spark joy. We spark memories. Right? And it, you know, that's, that's kind of the, you know, it also started my wife's birthdays, the 4th of July. So, you know, she always gets fireworks on her birthday. And that was one of the reasons why we bought that house, actually, was because, you know, there's an incredible fire show for 4th of July and New Year's, and that house is basically front and center, center for that, you know, for the city of Austin. So. But it just kind of fit with, I think, what we were trying to do with the guest experience. And so please, yeah, if you're, if you're coming to Austin, you know, give us a look. Obviously, we're, you know, we're on Instagram as well and Facebook, so sparkhost Vacation Rentals. You should be able to find us if you're, if you're, if you're a homeowner here in Austin and want to, you know, want to hear from us, you know, look us up. We'd love to, love to chat with you as well. [00:35:46] Speaker C: All right, Joe, thank you so much for coming on. And listeners, we will see you next week. [00:35:51] Speaker B: Thanks, Avery, Always a pleasure. Thanks so much.

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